Question

Credit Card Payment Error

I trying to enter the BOX, but I can't sign in.

Then, we are trying to update our credit card information and keep getting an error message.

Please I need to pay and recover my files.

Thank you.

Hi there,

Welcome to the Box Community!

This issue should be best addressed by our Billing Support. I have created a ticket for you and kindly check your Inbox for update.

Thanks!

thank you for your reply.

Where can I access my Inbox?

Sign up