Skip to main content
Question

CREDIT CARD NAME INFORMATION

  • May 23, 2025
  • 1 reply
  • 68 views
Forum|alt.badge.img

Hi, I'm korean

Our company tried to update credit card information yesterday
We filled in all the information correctly, but errors occurred repeatedly in the name section.

I couldn't update the card information because an error occurred several times.
How can we update the card information in this case?

* Reference : I am registered as a collaborator, and the account where the payment is made is the boss's account.

    1 reply

    Forum|alt.badge.img

    Hi there, 

    Welcome to Box Community and I’m here to help!

    To assist you with your credit card information, please contact our Billing team through email using billing@box.com.

    Thanks for posting! 

    Terms of ServiceAccessibility statement