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Question

Creating a password

  • May 27, 2025
  • 3 replies
  • 9 views

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I created a Box account using Gmail SSO, and now cannot change the password to a stronger password, because there is not a current password to change.

Suggestions?

3 replies

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  • Author
  • Known Participant
  • 34746 replies
  • May 27, 2025

Hi Ronald, 

Welcome to Box Community and glad to assist! 

Let me create a new case and a member of our team will be in touch, please keep an eye out. 

Thanks for posting! 


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  • Author
  • Known Participant
  • 34746 replies
  • May 27, 2025

I need the Same Help please, needing to create a password.


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  • Author
  • Known Participant
  • 34746 replies
  • May 27, 2025

Hello, I am in the same situation, 360497915707 can you please assist? I have been unable to find a way to create a ticket/new case elsewhere.