Hi @ByrnesinTexas,
Welcome to Box Community, and we will assist in regards to your upload!
Just a quick question for you though, did you managed to setup a file request link where anyone who receives that link can drag & drop their file?
Creating your File Request Form
- Select the folder that you want to contain the uploaded files
- In the Sharing pane on the right, under File Request, click Create Link.
- You can also click the ellipsis (…) to display the More Options menu, and then click File Request.
- Click Edit. The Submit Files window opens, displaying a default title and upload files area.
- At the top of the form, enter your title.
- Make the title clear and unique, to help the people submitting content quickly understand what you’re asking them to provide.
- The default title is "Submit Files,” which you can keep if you like
- Optionally, add a sentence or two describing the content you are soliciting, and perhaps any instructions you wish to provide.
Notes
- The size limit on file uploads depends on the limit of your organization’s enterprise tier. Contact your Box Admin to confirm what the maximum size file you can upload.
- Files are uploaded immediately at submission and are authorized by a 24-hour token. If the file does not upload within that period (e.g., due to slow internet or large file size), the token expires and the file will not be uploaded.
- People can upload up to 500 files at a time.
- You can only have one File Request per folder.
- People cannot upload folders via File Request -- only files.
- The Toggle Link is Enabled is enabled by default.
For more information, please visit this article.
Hope it helps! Please let us know if you have additional questions.