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Question

Creating a folder for simple gathering

  • March 2, 2026
  • 1 reply
  • 8 views

I am trying to create a file, to which I can share a link with 80+ external users to easily allow them to upload their company’s logo.

I’ve tried various setting in creating the link, but can’t seam to get it right.  No one has been successful in uploading any of their logo’s.

What is the right way to do this?

1 reply

Rona Box
  • Community Manager
  • March 2, 2026

Hi ​@ByrnesinTexas,

Welcome to Box Community, and we will assist in regards to your upload! 

 

Just a quick question for you though, did you managed to setup a file request link where anyone who receives that link can drag & drop their file?

 

Creating your File Request Form

  1. Select the folder that you want to contain the uploaded files
  2. In the Sharing pane on the right, under File Request, click Create Link.
    • You can also click the ellipsis (…) to display the More Options menu, and then click File Request.
  3. Click Edit. The Submit Files window opens, displaying a default title and upload files area.
  4. At the top of the form, enter your title.
    • Make the title clear and unique, to help the people submitting content quickly understand what you’re asking them to provide.
    • The default title is "Submit Files,” which you can keep if you like
    • Optionally, add a sentence or two describing the content you are soliciting, and perhaps any instructions you wish to provide.

  

Notes

  • The size limit on file uploads depends on the limit of your organization’s enterprise tier. Contact your Box Admin to confirm what the maximum size file you can upload. 
    • Files are uploaded immediately at submission and are authorized by a 24-hour token. If the file does not upload within that period (e.g., due to slow internet or large file size), the token expires and the file will not be uploaded.
  • People can upload up to 500 files at a time.
  • You can only have one File Request per folder.
  • People cannot upload folders via File Request -- only files.
  • The Toggle Link is Enabled is enabled by default.

For more information, please visit this article

 

Hope it helps! Please let us know if you have additional questions.