Created a new user but they are not receiving the confirmation email.
It was initially rejected because Box was provisioned through OKTA and Box account was created before 365 inbox was fully provisioned.
Tried resending the email after email was fully provisioned and tested but it seems like it’s not being sent.
Need help with this please.
Hi
Welcome to Box Community, and we’re glad to assist!
Let me go ahead and create a support ticket in regard to provisioning a new user. Someone from the Box Premier Services will reach out to you shortly.
Thanks for posting, and we hope it gets sorted out soon!
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