I am unable to create a password for my account. I need this because a partner is requiring a complex password in order to share files with me. I think I need a special ticket. Can anyone help me?
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Hi Nicole,
Welcome to Box Community and glad to assist!
Looks like you're having trouble setting up a new password. Are you getting an error doing so? If yes, please attach a screenshot in this forum.
We'd love to further assist!
Reply
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.