I am unable to create a password for my account. When I try to create a new password, an error message appears.
Question
Create Password
Hi Jericho,
Welcome to Box Community and glad to help!
Before changing your password, can you try these steps?
- Please ensure your web browser is the latest version of Chrome, Firefox, Safari, or Edge
- Try clearing your browser's cache. If this does not resolve your issue, please proceed to the next step.
- Verify that you are using one of our recommended operating systems.
- Please try your alternate browser, machine or network connection.
- Restart your machine.
Hope it helps!
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.