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Question

Create Password

  • May 23, 2025
  • 10 replies
  • 16 views
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I am unable to create a password for my account. I need this because a partner is requiring a complex password in order to share files with me. Do I need to remove 2FA? 

 

    10 replies

    C
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    Hi Andy, 

    Welcome to Box Community and glad to assist. 

    Let me open a ticket and have our Support team to assist with your 2FA issue. We'll get in touch shortly. 

    Thanks for posting! 

    C
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    I have this same problem.  Thanks!

    C
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    I also have the same problem. Could you help me ?

    C
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    I need help fixing this same problem. Thanks.

    C
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    Same Problem

     

    C
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    Same here 360497915707 any feedback at all? Many thanks

    C
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    Same problem as well... Anyone get a solution or did you just wait for a rep to reach out to you...

    C
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    Have the same problem here, any fix found?

     

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    Same problem here!

     

    C
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    Looks like Rona gave up on us...

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