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How can I create a shortcut/alias in Box that links to another Box directory?

When I use the "Create a New Bookmark" feature in Box, I get two different errors

1) When I try to enter a shared link URL (e.g., box.com/s/xyz_code) into the "URL" text field of the "Create New Bookmark" dialogue box, I receive a "There was an error while adding the bookmark" response

2) I am able to create a bookmark with the URL I would normally navigate to (e.g., ent.box.com/folder/xyz_code), but when I click that bookmark, it links to {https://mckinsey.ent.box.com/web_link/xyz_code} and I receive a "The requested page does not exist."

I think this is basic functionality for Box. Am I doing something wrong or this missing?

Thanks in advance for any help on this!

Hi Tay, 

Welcome to the Box Community!

This would be something Box Support team would like to investigate with you and may require specific account information. I went ahead and created a ticket for you so that an agent can work directly with you on looking into this. 
 
Please check your email for details and updates.
Thanks for reaching out and please come back and let us know how it goes with support!
 
Best,

Hi There!

I have the same issue. Is there a solution to create alias for a folder somehow?


Thanks,

Liking this post because my team and I also want to create a shortcut/alias in Box that links to another Box directory.

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