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Question

.cpa domain not registered

  • May 22, 2025
  • 1 reply
  • 5 views

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Hi I can’t seem to share folders because my organizations domain (.cpa) is not registered as valid. This is preventing me from purchasing an enterprise plan so my firm can collaborate

1 reply

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Hi Dale, 

Welcome to the Box Community!
 
This would be something our Box Support team would like to investigate with you and may require specific account information. I've gone ahead and created a ticket for you so that an agent can work directly with you on looking into this. 
 
Please check your email for details and updates.
 
Thanks for your post and for participating in the forum!