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Question

Could not write value Dump Type to key

  • May 23, 2025
  • 1 reply
  • 41 views
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My PC rebooted and Box Drive is not shown.   I tried to install and receive pop up error message " Could not write value Dump Type to key \Software\Microsoft\Windows Error reporting\LocalDumps\BoxUI.exe"   I have permission.   Any idea how to fix this so I can see Box Drive folders?

    1 reply

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    Hi William, 

    Welcome to the Box Community, I'm happy to help!

    Can you try clean uninstall Box Drive and then reinstall from your Windows device following these articles:

    If the issue persists, kindly check to make sure that your Windows device meets the prerequisites listed to run Box Drive:

    Thanks for posting and let us know how else we can help!

    Regards,

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