My PC rebooted and Box Drive is not shown. I tried to install and receive pop up error message " Could not write value Dump Type to key \Software\Microsoft\Windows Error reporting\LocalDumps\BoxUI.exe" I have permission. Any idea how to fix this so I can see Box Drive folders?
Question
Could not write value Dump Type to key
Hi William,
Welcome to the Box Community, I'm happy to help!
Can you try clean uninstall Box Drive and then reinstall from your Windows device following these articles:
If the issue persists, kindly check to make sure that your Windows device meets the prerequisites listed to run Box Drive:
Thanks for posting and let us know how else we can help!
Regards,
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.