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Question

Could not get file info

  • May 22, 2025
  • 5 replies
  • 20 views
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Hi All!

I have url - https://dfya.app.box.com/master/appId/folderId/0/fileId.

 

When I put this url in browser all working fine and I can see image (and I logged in box of course).
But I can not get file info API call.

Here is my url:

 

https://dfya.app.box.com/2.0/files/fileId?fields=expiring_embed_link

And return 404.

And I tried:

https://dfya.app.box.com/2.0/appId/folderId/0/fileId?fields=expiring_embed_link

And anyway I fetch 404.

 

Could you please help me?

Best regards, Evgen.

    5 replies

    C
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    The structure of the get file info call is: 

     

    https://api.box.com/2.0/files/file_id

     

    It looks like your accessing a file via the content manager. Does the token you're using to make this call have collaborator access or own this file? If not, it's expected you'd receive a 404. 

     

    If you need further guidance and can provide your file ID's please do. If you're not comfortable sharing them here please open a case including all information at support.box.com!

    C
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    Does the token you're using to make this call have collaborator access or own this file? 
    Yes, this file has no collaborators. And I found that owner of this file is not me. But I can view this file via content manager... Here is file id - 4***phone number removed for privacy***
    C
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     Who is the user associated with your token? You will need to have the owner add that user as a collaborator in order to make a successful API call. 

    C
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    Hi  .

    I try to explain.

    Owner of file is app A.

    And I try get file via app B.

    Thanks, Evgen.

    C
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    Hi  .

    I have 2 applications.

    First app uses for creating folders and files in box.

    And second for reading.

    Is it possible grant access to second app?

    Thanks, Evgen.

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