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Question

Correct my storage

  • May 23, 2025
  • 1 reply
  • 52 views
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Showing I am using 35gb or so of storage of 50gb. No files in BOX being stored. Please fix to show 0Gb being used. Thanks.

    1 reply

    Forum|alt.badge.img
    Hi Jason,  

     

    Welcome to Box Community and glad to help! 

     

    Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Used Storage.

    Should you experience the same issue in the future, please let us know

    (https://support.box.com/hc/en-us/articles/360043695334-Storage-Usage-Or-File-Count-In-My-Account-Is-Incorrect).

     

    Thanks for posting!

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