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Until recently I have always been able to highlight text in a word or pdf document while using the web browser and copy and paste it without opening the document in word/adobe.

I use this a lot as I have documents containing email adresses and names.

Has a setting changed? If so what do I need to do to enable cut and paste from within Box?

Hi Jo, 

Welcome to Box Community! 

I've opened a new case regarding your inquiry and a member from Product Support will get in touch shortly. 

Thanks for posting!


Hi Rona,

Any update on this, as no copy and paste doubles the time we need to process a document when every pdf has to be downloaded.

Thanks