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Question

Copy Paste not working

  • May 27, 2025
  • 2 replies
  • 12 views

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Hey, If copy paste can't be made to work again, I'll have to find a new tool.  What is being done to fix this?

2 replies

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  • Author
  • Box Employee
  • 34738 replies
  • May 27, 2025

Hi Kimberly, 

Welcome to Box Community and glad to assist!

Are you having trouble with copy paste on each files through box.com

If yes, please follow these troubleshooting steps: 

  • Updating your browser to the latest version
  • Clearing your browser's cache
  • Using Box with an alternate browser, computer, or network. 
  • Restart your machine. 

Hope it helps! 


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  • Author
  • Box Employee
  • 34738 replies
  • May 27, 2025

I was having this issue in Box Sign. The copy and paste function for Box Sign fields was no longer working as it had previously. After seeing the above suggestions, I updated my Chrome browser and the functionality worked again.