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Question

Copy Paste not working

  • May 27, 2025
  • 2 replies
  • 13 views

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Hey, If copy paste can't be made to work again, I'll have to find a new tool.  What is being done to fix this?

2 replies

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Hi Kimberly, 

Welcome to Box Community and glad to assist!

Are you having trouble with copy paste on each files through box.com

If yes, please follow these troubleshooting steps: 

  • Updating your browser to the latest version
  • Clearing your browser's cache
  • Using Box with an alternate browser, computer, or network. 
  • Restart your machine. 

Hope it helps! 


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I was having this issue in Box Sign. The copy and paste function for Box Sign fields was no longer working as it had previously. After seeing the above suggestions, I updated my Chrome browser and the functionality worked again.