Hello!When Content Insights identifies an authenticated collaborator’s action as “Downloaded,” which methods generate that event? Specifically, does the event occur when the collaborator : (1) previews the file, (2) opens it in Microsoft Word for the web using Office co-authoring, (3) opens it in desktop Word through Box Edit, (4) opens it through Box Drive, OR (5) manually selects Download? We need to distinguish browser-based co-authoring from actions that create a local copy for compliance purposes.Thanks in advance for the responses and insights!

Question

Content Insights: What "Downloaded" Really Means

Hello!

When Content Insights identifies an authenticated collaborator’s action as “Downloaded,” which methods generate that event?
Specifically, does the event occur when the collaborator :
- (1) previews the file,
- (2) opens it in Microsoft Word for the web using Office co-authoring,
- (3) opens it in desktop Word through Box Edit,
- (4) opens it through Box Drive, OR
- (5) manually selects Download?

We need to distinguish browser-based co-authoring from actions that create a local copy for compliance purposes.

Thanks in advance for the responses and insights!