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I need guidance/help in accessing files sent to me that don't seem to be available by clicking the link.

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Hi Christine,

Welcome to Box Community and glad to assist!

To get a closer, is there an error as you try to access the link? If so, please take a screenshot and post it here.

We'd love to further assist!

I need to urgently access this evidence and the link generates the message below.

I need urgent help to access digital evidence.

did anyone ever resolve any of these issues? how to contact them, disappearing files etc

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