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Question

Contact IT

  • May 23, 2025
  • 2 replies
  • 44 views

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I was trying to delete files when I received a message “oops! Contact an IT administrator if you keep seeing this error”, with no information on how to do that. Now I cant see or delete my files with no way to contact IT 

2 replies

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Hi Amy, 

Welcome to Box Community and I'm here to assist! 

For added context, can you confirm these details? 

  • Did you delete the file through the Box website or in your local Box folder? 
  • Can you attach a screenshot of your error? 
  • What is your permission in this affected file? 

We'd love to hear back from you! 


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Please need support what is your phone number