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Question

Contact IT

  • May 23, 2025
  • 2 replies
  • 91 views
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I was trying to delete files when I received a message “oops! Contact an IT administrator if you keep seeing this error”, with no information on how to do that. Now I cant see or delete my files with no way to contact IT 

    2 replies

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    Hi Amy, 

    Welcome to Box Community and I'm here to assist! 

    For added context, can you confirm these details? 

    • Did you delete the file through the Box website or in your local Box folder? 
    • Can you attach a screenshot of your error? 
    • What is your permission in this affected file? 

    We'd love to hear back from you! 

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    Please need support what is your phone number

     

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