How do I get any support from Box? I've raised a ticket a day since Monday, called them and there is no one to answer, get directed to a voicemail that won't allow me to leave a message, or get pointed to the support portal to login with the account that I can't get the password reset email for. Which is the point of my call.
Is anyone working at Box, at all?
If you are please respond to ticket 2611481
Question
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Hi Nigel,
Welcome to the Box Community!
I'm sorry for the confusion. We have received your case#2611481 which was created today and our Billing representatives will reach out to you to help look in this.
I appreciate your patience.
Best,
Hi,
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Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.