Skip to main content
Question

Constantly re-downloading synced files

  • September 30, 2026
  • 1 reply
  • 11 views

This is getting old.

Why are my files constantly having to re-download?

I DON’T HAVE TIME FOR THIS!

Why am I paying for this if it is this screwed up.

I’ve read some of the problems with this, seems like Box is not interested in fixing.

 

Any suggestions or should I just dump Box?

1 reply

Rona Box
  • Community Manager
  • September 30, 2026

Hi ​@MikeG, 

Welcome to Box Community, and we’re here to investigate on what’s causing this behavior on your local Box folder. 

 

To get a closer look, let me create a support case and a member from the Box Product Support team will email you to further assist. 

 

We hope to get this sorted out soon. Thanks for posting!