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Connection timeout

  • May 23, 2025
  • 1 reply
  • 19 views
C
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Hi there i try to send a link for my contact to download the documents however the error message indicates connection timeout. Please help!

    1 reply

    C
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    Hi there, 

    Welcome to the Box Community! 

    For me to check, may I please have the following:

    • Have you tried on a different browser?
    • Have you tried connecting on a different network?
    • Does it happen on a specific shared link? 

    Looking forward in assisting you.

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