Skip to main content

Hello,


 


I am onboarding a new employee and the confirmation email is not being received. I confirmed that the email address is active and checked the spam folder. I have clicked on the "resend confirmation" a few times, but still, the email never arrives.


 


Thank you!

Hi Laurent, 


Welcome to Box Community! 


To help address this issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. 


Thanks for posting!


Reply