The confirmation email has expired, so I would like it to be resent.
Hi ​
Once your confirmation email has expired, we are unable to resend a new one. However, you can reset your password to complete your Box setup.
To reset the password for your Box account, follow this process:
- Visit https://app.box.com/reset and enter the email address associated with your Box account.
- Check your email, you will receive an email with a link to reset your password.
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- Password reset links sent via email expire 3 hours after they are sent. If you need a new link after your current one has expired, visit https://app.box.com/reset to have another link emailed to you.
- If you do not receive an email from Box for this password reset, check to see if your Box account is associated with that specific email address or another email address.
- Also, check your spam folder in your email client for this email.
Thanks, and have a great day!
I cannot confirm my e-mail address due to the link being expired.
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Hi ​
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To complete your account setup, you’d have to set the password in your account and since your confirmation link has expired, please generate a new link through password reset.Â
To reset the password for your Box account, follow this process:
- Visit https://app.box.com/reset and enter the email address associated with your Box account.
- Check your email, you will receive an email with a link to reset your password.
-
- Password reset links sent via email expire 3 hours after they are sent. If you need a new link after your current one has expired, visit https://app.box.com/reset to have another link emailed to you.
- If you do not receive an email from Box for this password reset, check to see if your Box account is associated with that specific email address or another email address.
- Also, check your spam folder in your email client for this email.
Thanks, and have a great day!
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The email verification linked expired. There is no admin to resend the link and I already tried resetting my password.
Hi ​
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It shows that your email is already confirmed on our end. There may be a delay with the verification, but you should now be able to log in to Box at http://app.box.com/login using your email and password.
If you encounter an error, kindly try clearing your cache, using a different browser, or accessing Box in incognito mode.
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If the issue persists, please don’t hesitate to reach out to us.
Reply
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.