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Question

Confirmation email

  • May 27, 2025
  • 1 reply
  • 10 views

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Confirmation email - states timed out - as soon as received - twice.

Any thoughts please as testing efficacy - D

1 reply

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  • Author
  • Known Participant
  • 34746 replies
  • May 27, 2025

Hi David,

Welcome to the Box Community! I'm happy to help.

It looks like your Box account with this email address was confirmed. I suggest that you sign in using your Box credentials by going to this link. 

https://app.box.com/login

To reset the password for your Box account, follow this process: Visit https://app.box.com/reset and enter the email address associated with your Box account.

Password reset links sent via email expire 3 hours after they are sent.

Hope this helps. 

Best,