I've tried deleting and re-adding the user and they're still not receiving the confirmation email to enable his account to use the Box.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
I've tried deleting and re-adding the user and they're still not receiving the confirmation email to enable his account to use the Box.
Hi Heather,
Welcome to Box Community and glad to help!
Looks like you've already worked with Product Support to address the issue. Let us know if you have questions and feel free to reply in the thread.
Thanks for posting!
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.