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Question

Confirm account administrator

  • May 27, 2025
  • 2 replies
  • 8 views
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I need to add additional users to our account, but I'm not sure who our account administrator is.  My email / login is <personal information-redacted>

Other users in my team are<personal information-redacted>

Thanks,

Eric

    2 replies

    C
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    • community-manager
    • Author
    • Box Employee
    • 34738 replies
    • May 27, 2025

    Hi Eric,

    Welcome to Box Community and glad to assist!

    You can only have a Box Admin if you're subscribed to Starter account or above. Currently, Personal Pro and Personal free users doesn't have an assiged Admin. 

    Thanks for posting! 

    C
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    • community-manager
    • Author
    • Box Employee
    • 34738 replies
    • May 27, 2025

    Is my current account Personal?


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