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Question

Confirm account administrator

  • May 27, 2025
  • 2 replies
  • 8 views

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I need to add additional users to our account, but I'm not sure who our account administrator is.  My email / login is <personal information-redacted>

Other users in my team are<personal information-redacted>

Thanks,

Eric

2 replies

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  • Author
  • Box Employee
  • 34738 replies
  • May 27, 2025

Hi Eric,

Welcome to Box Community and glad to assist!

You can only have a Box Admin if you're subscribed to Starter account or above. Currently, Personal Pro and Personal free users doesn't have an assiged Admin. 

Thanks for posting! 


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  • Author
  • Box Employee
  • 34738 replies
  • May 27, 2025

Is my current account Personal?