I had recently upgraded my computer memory and now my files I save on my computer are not syncing to box sync so I can look at them in the field.
Need help getting all to sync again.
Thanks
Scott B.
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Hi
Welcome to Box Community!
I understand that you’re having trouble syncing files through Box Sync. To get a quick fix, we highly recommend switching to Box Drive.
Why Switch?
- Current Experience: Box Drive is the latest desktop application from Box.
- Automatic Syncing: It eliminates the need for manual syncing, although you can still mark files for offline access if needed.
- Quick Resolution: The problem you're facing is likely to be resolved immediately upon installation.
Installation Benefits
By installing Box Drive using this link, Box Sync will be automatically uninstalled. Rest assured, any files that have not yet synced to Box will remain safe in your old Box Sync folder.
To learn about the differences between Box Sync and Box Drive, please see our article Switching from Box Sync to Box Drive.
For more information about Box Drive and its basic functionality, please see our article Using Box Drive Basics.
If you have any questions or concerns please let me know. Thank you for considering this change!
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