At the moment I don't have any files in my box.
However, I have a notification of 38.6 gigs occupied, out of 50 available.
I would like to know how I can proceed to have the 50 gigs completely available.
Best regards.
Question
Completely clean box.com
Hi there,
Welcome to Box Community and glad to help!
Great news! We run the script to correct your file and folder counts. To verify this, log in to box.com> Account Settings> Used Storage.
As always, don't hesitate to contact our team if you find inaccuracies to your storage count as indicated and we'd love to further assist.
Hope it helps!
Sign up
Already have an account? Login
Community access is available only with a Box Account.
Sign in with your Box AccountSign in to the Box Community
No account yet? Create an account
Community access is available only with a Box Account.
Sign in with your Box AccountEnter your E-mail address. We'll send you an e-mail with instructions to reset your password.