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Question

company's approved public IP addresses

  • Oct 13, 2026 5:25 AM UTC
  • 1 reply
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Hello Box Support Team,


We are evaluating security controls for our Box Enterprise environment.
We would like to restrict access for managed users so that Box can only be accessed from our company's approved public IP addresses or CIDR ranges.
Could you please confirm:

  1. Whether IP Allowlisting is available for our current Box Enterprise subscription.
  2. Whether it can be enabled for all managed users in our enterprise.
  3. How we should submit and maintain our approved IP ranges.
  4. Whether the restriction applies to web access, Box Drive, mobile apps, and API integrations.

We would also appreciate any documentation or setup instructions.
Thank you.

1 reply

Rona Box
  • Community Manager
  • Oct 28, 2026 9:17 PM UTC

Hi ​@bhlim, 

Welcome to Box Community, and we’re glad to assist! 

IP Allowlisting is available for Business accounts and above. For this request, please submit a support case through support.box.com this way we would be able to discuss further details regarding this request. 

 

Thanks for posting!

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