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I recently got a Box account. it shows 


Failed to load Collections

Retry


Reloading doesn't do anything. Someone in Support forum said to clear cookies. I tried that, but that made no difference.


 


Rob


--


Robert Bass, PhD


Strayer University


ppersonal information--redacted]


 


 

Hi Robert, 


Welcome to the Box Community, I'm happy to help!


This would be something our Product Support team would like to investigate with you and may require specific account information. 


I've gone ahead and created a ticket for you so that an agent can work directly with you on looking into this. 


Kindly check your email for details and updates.


Regards,


I have a team member that has the same issue and I can't figure it out.


I am having the same issue and have been unable to resolve it.


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