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Collaborator User Authentication Recheck Interval

  • May 27, 2025
  • 2 replies
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I am using IBM.ent.box. When collaborators from companies other than IBM use BOX with their user ID/password, what is the authentication interval? Is it every 24 hours or every 8 hours?

    2 replies

    Forum|alt.badge.img

    Hello,

    The exact authentication interval for external collaborators on IBM.ent.box is unknown. Check IBM documentation, contact support, or explore general Box documentation for clues. The interval might be configurable or vary based on access levels.

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

    MGHPatientGateway

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    Forum|alt.badge.img

    Hi Isamu, 

    Welcome to Box Community and happy to assist!

    As much as we wanted to address this issue with you. Your Enterprise account has a designated team that works closely with Box Premier Services.

    At this rate, please get in touch with your internal helpdesk team for immediate assistance.

    Thanks for posting!

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