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Question

Collaborator Issue Moving Folders

  • May 23, 2025
  • 1 reply
  • 20 views

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We are having an issue with collaboration folders. When a user creates and adds us as a collaborator their folder appears in the root of our Box account.

is it possible to move and rename the folder at our end?

If not it means we have a lot of folders in the root and all with names we have no idea who is who.

Thanks

1 reply

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Hi Katie,

Welcome to the Box Community! I'm happy to help.

I see that we’ve already addressed your request via ticket #2726352.

Please reach out if there’s anything else we can assist with!

Best,