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Question

Collaboration issues

  • May 27, 2025
  • 1 reply
  • 11 views

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We are having problems with multiple users working on the same file - we keep not being able to save our edits and the doc effectively crashes. It is also saying other editors are in the document when they are not. This is causing major issues with a collaborative piece of work and as we are testing out whether Box will work for our organisation, we need to know whether these are issues that can be resolved.

Many thanks

1 reply

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  • Author
  • Known Participant
  • 34746 replies
  • May 27, 2025

Hi Tessa, 

Welcome to Box Community and I'm here to assist! 

We have created a new case and a member of our team will contact you through email, please keep an eye out. 

Thanks for posting!