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Question

Collaboration Invites

  • May 22, 2025
  • 2 replies
  • 15 views

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When sending a collaboration invite the From line has username noreply@box.com, is there a way to change this to noreply@companyname.box.com?

2 replies

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Hi Dan, 

Welcome to the Box Community!

Unfortunately, we don't currently offer the feature you asked about Box's email domain.

If this is something you would like to be able to do, I would highly recommend submitting this feature request at pulse.box.com! Our product managers review these requests and take them into consideration for future product development.

Best,


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When I send an invite to work on a document, my name name appears and the email states noreply@box.com, so people think they are emailing me, yet they get no bounce back. What should happen, since I created the invite, any further communications about the document, should come to my email only or at least the no reply and my email address. This function is very clunky and confusing.