Skip to main content
Question

Coadmin able to delete user from UI. But API [Move Owned Items] -> 403 error, insufficient_permissio

  • May 22, 2025
  • 4 replies
  • 29 views

Forum|alt.badge.img

My company has an enterprise account with Box. I am a co-admin and I am able to delete user from UI. Before deleting, I am able to transfer content also.

But when I try to call the API [Move Owned Items], I get 403 error - insufficient permissions.

 

The following application scopes are enabled - Read/write all folders, Manage users, Manage groups, Manage enterprise properties.

 

Please suggest why the API is failing? Thanks so much.

4 replies

Forum|alt.badge.img

 would you be able to provide the full body response of the 403 error? I'm looking for the Box request ID so I can take a look at our backend logs for some more information. Alternatively, you can open a support case with all the details so we can further assist. 


Forum|alt.badge.img

Hi Kourt,

 

Thanks so much for your response. I raised another request just now, This is the response:

 

{
"type": "error",
"status": 403,
"code": "access_denied_insufficient_permissions",
"help_url": "http://developers.box.com/docs/#errors",
"message": "Access denied - insufficient permission",
"request_id": "3xgwqsfyssw935tp"
}

 

Please help in resolving this issue.

 

Thanks,

Adirti


Forum|alt.badge.img

 The error I'm seeing on the backend is "Missing+permissions+enterprise_manage_content". Can you please confirm that user id 3962756354 has view and edit user content enabled?BOX_me4xufs9d3zebr8os21p7i9l35loqzz2.png


Forum|alt.badge.img

Thanks Kourt!

 

The error was due to the missing permissions. It is fixed now.

 

Regards,

Aditi