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This is the published article I am using as a reference.


https://support.box.com/hc/en-us/articles/18099738529555-Using-Microsoft-Office-Coauthoring-Basics


However, this is not working. Is there a configuration we may be missing? 

Hi Teju,


Welcome to Box Community! 


It indicates that you have already collaborated with one of our team members. Please keep an eye out and we'll stay in touch. 


Thanks for posting! 


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