Skip to main content
Question

Co-Admin Rights

  • May 22, 2025
  • 5 replies
  • 55 views

Forum|alt.badge.img

I've tried searching but can't find anything on this but does anyone know if there were  changes made to Co-Admin rights recently?  Prior to a few days ago, as a Co-Admin I was able to create a new user and give said user permissions to folders that I was neither owner of or had any permissions to.  Now I'm unable to do that same action that I've been doing for 3 years and it throws "There was an error editing this user" 

5 replies

Forum|alt.badge.img

Hi Regan, 

Welcome to the Box Community!

Please take a look at this article discussing on different privileges that an Admin can grant his/her user a. "Co-admin" permission.

You may also find this article useful: https://support.box.com/hc/en-us/articles/360043691634-Best-Practice-Creating-Your-Admin-Team

Hope that helps!

Best, 


Forum|alt.badge.img

Hi France

I've looked at that article but it's not much help, in fact it points more to the fact that something did change because it states a Co-Admin can 

Manage users: Add new users or edit existing user information and access levels (checked by default)

Edit user’s content: Modify any managed user’s files and folders.

Currently I can't...


Forum|alt.badge.img

Hi Regan,

If you've noticed that you are no longer able to perform a certain action you were previously allowed to as a Co-admin, I would recommend contacting the Primary admin of your account to confirm if they've made changes with your permission, as they are the only ones that can change these settings.

Best,


Forum|alt.badge.img

Can someone help me for the rest API 

from where i can get rights for users ?

i am not able to find rest api to fetch rights for users if i have assigned a user as a co-admin with multiple rights!


Forum|alt.badge.img

I am the primary admin of our account, and suddenly my co-admin also can no longer assign security to users. Absolutely nothing has been changed permissions-wise for the co-admin. I need this fixed ASAP please!