Question

Co-admin domain verification

I am a co-admin, and I am attempting to make a managed user a co-admin, but I receive the following pop-up:

"Admin and Co-admin roles must use a verified domain for the primary and secondary email address. Please try again."

How do I verify this individual's domain so that they can be a co-admin?

Thanks.

Hi there,

Welcome to the Box Community!

This issue should be best addressed by our Product Support. I have created a ticket for you and kindly check your Inbox for updates.

Thanks!

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