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I am a co-admin, and I am attempting to make a managed user a co-admin, but I receive the following pop-up:


"Admin and Co-admin roles must use a verified domain for the primary and secondary email address. Please try again."


How do I verify this individual's domain so that they can be a co-admin?


Thanks.

Hi there, 


Welcome to the Box Community! 


This issue should be best addressed by our Product Support. I have created a ticket for you and kindly check your Inbox for updates. 


Thanks!


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