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Question

close account

  • May 27, 2025
  • 1 reply
  • 13 views

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I tried to close my account before the payment was processed.  Had great difficulty. now my credit card has been charged over 100 $.  Please reimburse me. 

1 reply

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  • Author
  • Box Employee
  • 34738 replies
  • May 27, 2025

Hi Pamela,

Welcome to Box Community and glad to assist!

To address your inquiry, you can reach out to our dedicated team through cancel@box.com.

Thanks for posting!