A client of ours started their trial using their Gmail account and then confirmed their company email and now can't login. When they email support@box.com they get a email back to go to the forum. When they try to login to the forum here, they still can't get logged in because of this email thing. Even after changing the password, our client STILL cant get in.
Question
Client Can't Login - Directed to 404 KB page.
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