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Question

Clear / maintain cache size not always working

  • September 30, 2025
  • 1 reply
  • 31 views
G

I know how to manually empty the cache folder.

My question is if there is a way to prevent it from filling up over the limit set in registry, or it is just a known bug of the program?

 

    DonHammons

    1 reply

    Rona Box
    • Rona Box
    • Community Manager
    • October 1, 2025

    Hi ​@GabeCz, 

    Welcome to Box Community, and we’re glad to assist! 

    By any chance, are you referring to your local Box desktop application’s cache limit? If your answer is yes, can I confirm the Operating System running in your machine and your Box version?

     

    Thanks for posting, and we look forward to your reply! 

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