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Clean Box

  • May 23, 2025
  • 3 replies
  • 56 views

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I want to clean my box.com available space. Files was deleted but still shows 9.1GB used. Is it a bug? Guide me solution please!!!

3 replies

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Hi Edward,

Welcome to Box Community and glad to help!

Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.

In the future, if you experience incorrect storage, please let us know in this forum.

Thanks for posting! 


  • New Member
  • September 26, 2025

I want to clean my box.com available space. All Files was deleted but still shows 10GB used. Is it a bug? Guide me solution please!!!


  • New Member
  • January 16, 2026

Hi, I already Clean my Trash..I have deleted over 40 GB, but the storage IS still full. What can I do to free Up storage space?