Hi Edward,

Welcome to Box Community and glad to help!

Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.

In the future, if you experience incorrect storage, please let us know in this forum.

Thanks for posting! 

I want to clean my box.com available space. All Files was deleted but still shows 10GB used. Is it a bug? Guide me solution please!!!