I'm with BYU IT Support. We are inviting the user back to our enterprise with an email, but she is not receiving it. I need to know if she is in the suppression list and if she is, if you could remove her.
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Hi Michael,
Welcome to Box Community and glad to help!
Looks like you have a designated team that communicates with Box directly. At this rate, please reach out to your internal helpdesk team to contact Product Support.
Thanks for posting!
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