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Question

Check if User is in Email Suppression List

  • May 23, 2025
  • 1 reply
  • 6 views
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I'm with BYU IT Support. We are inviting the user back to our enterprise with an email, but she is not receiving it. I need to know if she is in the suppression list and if she is, if you could remove her.

    1 reply

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    Hi Michael, 

    Welcome to Box Community and glad to help! 

    Looks like you have a designated team that communicates with Box directly. At this rate, please reach out to your internal helpdesk team to contact Product Support. 

    Thanks for posting! 

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