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Question

Chat Box - Activity

  • July 8, 2026
  • 1 reply
  • 9 views

Is Chat feature not working 

1 reply

Rona Box
  • Community Manager
  • July 8, 2026

Hi ​@Mariah

Welcome to Box Community, and we’re here to help submit your support request.  

 

If you are trying to contact the Box Product Support team via our chat function. You could head over to support.box.com/hc/en-us/requests and click ‘Product Support’ under Chat

Also, you can reach out by creating a support case, simply click Submit a case. 

 

Thanks for posting! Let us know if you have additional questions while contacting the Box Product Support team.