Hi, When my subscription auto-renews, will we be charged only for the number of managed users we currently have or for the total number of managed and external users? Thanks.
Question
Charges for Managed Users and External Users
Hi Matthew,
Welcome to the Box Community! I'm happy to help.
Please send an email to billing@box.com and one our billing representatives will reach out to you to help look into this matter or call 0808 189 0504 our Billing Team to work directly with you.
Best,
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