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Charged me for 3 business accounts after my trial

  • May 22, 2025
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I was charged for 3 new business accounts after my 1 trial account expired. I was charged a total of $900 for accounts that I didn't want

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    Hi Ethan, 

    Welcome to the Box Community, I'm happy to help

    If you wish to discuss your current charges with our billing team, you may send an email to billing@box.com or you may submit a billing ticket via this link: https://support.box.com/hc/en-us/requests/new

    Thanks for reaching out and let us know if you have any questions!

    Regards,

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