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Question

character mangling

  • May 22, 2025
  • 4 replies
  • 20 views
C
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I've noticed that I can't copy/paste into and out of boxnotes without characters like double-quotes and double-dashes (" --) being turned into some other identical-looking character. So if I copy/paste something like a curl command with all of those things, it's so mangled (though it *looks*) the same, it causes errors and I end up erasing and re-typing all the non-alphanumeric characters every time. Has anyone else experienced this? It's a small time-suck I'd love to have a workaround for!

    4 replies

    C
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    Hi Christy, 

    Welcome to the Box Community!

    Would you mind providing a screenshot of the issue you encounter when working on your Box Notes?

    This will help out other members of the community to answer your question and share their insight.

    C
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    Sure. Not sure how helpful this will be because everything *looks* the same, but, as an example, here's a command string I copied from a website. The first try is copy/paste straight out of my browser (which fails as expected, complaining about the value in the apikey field -- but the point is that the command was sent and processed correctly). The next attempt (which looks identical), is after copying that command string into a box note, then copying the string I'd just copied from the boxnote into my terminal. That's two copy/pastes: one from web to boxnote, the other from boxnote to terminal. So, you can see that the copy/paste from the web is fine, but the copy/paste in and out of box (no modifications whatsoever), seems to change some characters. If I erase dashes and quotes in the terminal, and re-type those dashes and quotes, it sends properly (not pictured).

    BOX__0JZzJ_7dW8vz9NhpfwSfVA.png

    C
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    Hi Christy, 

    Thanks for sharing this!

    However, this seems more of a question for our Platform and developer forum.

    I would suggest reposting this issue there so you can get some insight or feedback from our members and experts there. 

    Thanks for your patience!

    C
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    Sure. Posted it over there. https://support.box.com/hc/en-us/community/posts/360051308734-character-mangling

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