Hello, I need to change the primary email on my account as it is no longer in exsistance. I’ve gone through all the tutorials and when I click on my icon in the top right there is no “settings” option. I do have a secondary email that I’ve been using, but I’d like to update the primary. This has been an issue for over a year and I can’t get resolution. It should not be this hard.
Question
Changing primay email
Hi
Welcome to Box Community, and we’re glad to help change your primary email address.
I’ve submitted a new case and someone from Box Product Support team will reach out to you through email. Please keep an eye out and we will be in touch.
Thanks for posting, and we hope to get this sorted out very soon.
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