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Question

Changing number use for two factor authentication

  • May 27, 2025
  • 1 reply
  • 16 views

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I have two-factor authentication set up with an old number that I am disconnecting. I need to change it to my new number. How do I do that?

1 reply

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  • Author
  • Box Employee
  • 34738 replies
  • May 27, 2025

Hi Camille,

Welcome to the Box Community!

This might require some account specific information, so I've submitted a case to Box Support on your behalf. You should be receiving an email confirmation shortly. Kindly check your email for details and updates.

Thanks for posting!

Best,
Ann