Every time I upload a file or folder, it changes the names of the files, it's very random, sometimes it keeps the name and other times it changes it. Please let me know how I can stop this from happening and creating more work for myself by renaming the files.
Hi Michele,
Welcome to Box Community and glad to assist!
Can we confirm the following details regarding the issue?
- When did the issue started?
- Is this affecting files and folders?
- What was the upload method used when the filename changed?
We'd love to further assist!
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