Every time I upload a file or folder, it changes the names of the files, it's very random, sometimes it keeps the name and other times it changes it. Please let me know how I can stop this from happening and creating more work for myself by renaming the files.
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Hi Michele,
Welcome to Box Community and glad to assist!
Can we confirm the following details regarding the issue?
- When did the issue started?
- Is this affecting files and folders?
- What was the upload method used when the filename changed?
We'd love to further assist!
Reply
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