Every time I upload a file or folder, it changes the names of the files, it's very random, sometimes it keeps the name and other times it changes it. Please let me know how I can stop this from happening and creating more work for myself by renaming the files.
Question
Changing Names on Files when uploaded
Hi Michele,
Welcome to Box Community and glad to assist!
Can we confirm the following details regarding the issue?
- When did the issue started?
- Is this affecting files and folders?
- What was the upload method used when the filename changed?
We'd love to further assist!
Sign up
Already have an account? Login
Community access is available only with a Box Account.
Sign in with your Box AccountSign in to the Box Community
No account yet? Create an account
Community access is available only with a Box Account.
Sign in with your Box AccountEnter your E-mail address. We'll send you an e-mail with instructions to reset your password.